
Linksys®, celebrating thirty years of networking and WiFi innovation for the home and business, is honored with J.D. Power Award for ranking highest in overall customer satisfaction for wireless (WiFi) routers.
The 2018 J.D. Power Wireless Router Satisfaction Report measures customer satisfaction with wireless routers across 10 study factors, which includes: Wi-Fi range; reliability; speed of upload/download; restore connection easily; security capabilities; price; ease of use; variety of features; intuitive user interface; and customer service. On a 1,000-point scale, Linksys earned the highest overall score for customer satisfaction for the first time since the Report’s inception in 2015.
“To be recognized by J.D. Power for excellence in this category is a testament to our core principle of putting consumer experience first,” said Steve Malony, GM & VP, Belkin International. “We believe that WiFi is the connective tissue of the world and strive to bring the best networking experience to people everywhere.”
The 2018 Wireless Router Satisfaction Report, now in its fourth year, is based on responses from current owners of wireless routers who purchased their device during the 12-month period prior to report fielding in October 2018.
For more information about the U.S. Wireless Router Satisfaction Report, visit: https://www.jdpower.com/business/resource/jd-power-wireless-router-satisfaction-report