Huawei won the ‘Cloud Innovation of the Year’ award at the 2016 Telecoms Awards Ceremony in London for Operation Web Services (OWS). The award represents Huawei’s achievements in software defined operation research to enable ICT Managed Services. This follows on from Huawei winning the ‘Best Managed Services Innovation Award’ at Managed Services World Congress 2016.

Gao Xiang,Director of AMS Market Management Dept., Global Technical Service Dept., Huawei collected the ‘Cloud Innovation of the Year’

Huawei’s Managed Services have been widely adopted throughout the industry since 2005. With experience in managing extensive operation scenarios and highly diversified systems in many different countries, Huawei has realized several common challenges over the years:

• Limited end-to-end network visibility
• Difficulties in applications and tools deployment
• No single unified dashboard to view and analyze operation performance
• Partial automation with limited error resolution

To overcome all these issues, Huawei has developed OWS which is an open, programmable, cloud based platform with a micro-services architecture, transforming operations management to real time, on-demand, across both network and IT domains. Its key attributes include end-to-end monitoring, connection with a data analytics engine, enabling the use of a DevOps model and setting up a developer ecosystem with the final target being to achieve end-to-end automation and intelligent operations.

OWS can be connected or integrated to any multi-vendor network and IT operations systems, which are based on a global five cloud data center. The OWS’s intelligent self-learning platform engine will capture structured and unstructured data, performing analytical analysis via defined algorithms, to provide real time actionable insights to the operation team and autonomous recovery of network resources throughout the network.

Huawei’s OWS is the first step towards genuine software defined operations having the capability to develop new rules and greater insights for operations. The OWS enables orchestration capabilities, and operation engineer’s to develop apps even without an IT background, the engineers are able to build and deploy service components with ease and speed. OWS has already been deployed in over 160 global operations, across over 90 countries.

OWS is the enabling platform of Huawei ICT Managed Services, it will create key differentiators through its unique architecture and service logic design to finally achieve software defined operation evolution. Now we have developed a significant strategy for the IT outsourcing market, based on the advantage of network operations and heavy investments in Information Technology Outsourcing (ITO), to provide a unified services model to enable operators’ ICT Transformation.