BenQ announces the recall of the new ZOWIE EC, FK, ZA series mice for quality concerns with the switch reliability issues within short usages.

Thanks to the information from early buyers, it is discovered that random double-clicks are observed in the new ZOWIE FK1, FK2, ZA11, ZA12, ZA13, EC1-A, EC2-A models and such occurrences are discovered so far in the Nordic and the North America region. Due to reliability concerns, production and worldwide sales of the above mentioned models will be halted. Consumers that have acquired the specific products can call your retailer and register for you replacement within valid warranty.

In countries and regions that are not aforementioned, it is with little possibility for consumers to experience the random double-clicking. Nonetheless, owners of the FK1, FK2, ZA11, ZA12, ZA13, EC1-A, EC2-A models are offered with product replacement -- no condition binding and you can contact your local retailor for more information.

The new ZOWIE EC, FK, ZA series with lighter-weighted switches are highly anticipated by professional gamers. It is with deep regret to make this difficult decision and apologies are extended with sincerity to early adopters. ZOWIE products are promised to deliver with assured quality; the risks of having double-clicks at any competitive gaming events will not be tolerated.  Modifications to the FK1, FK2, ZA11, ZA12, ZA13, EC1-A, EC2-A models are underway with the adoption of the Huano switches and delivery of these modified models is expected to resume by end of March.